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Cross-Organizational Process Monitoring

by Branimir Wetzstein last modified Apr 26, 2012 11:38

Definitions

Term:
Cross-Organizational Process Monitoring
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
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Business Process Management
(KM-BPM)




Service Composition and Coordination
(KM-SC)

Cross-Organizational Process Monitoring deals with monitoring of business processes across organizational boundaries in Service Choreographys. Thereby, participants provide (a set of) monitoring information on their processes (model and instances) to other participants. Monitoring information can include basic properties such as current state of process instances, but also composite properties such as process metrics which can be the basis for definition of service level objectives (SLOs). Access to monitored properties can be provided via operations (pull model, on demand) or via events (push model, subscription). In addition to monitoring, also other management capabilities can  be provided such as stopping and resuming of process instances. Partners can agree on provided and requested monitoring information in a monitoring agreement as part of a Service Level Agreement. [CD-JRA-2.2.2]


Service Infrastructure
(KM-SI)




Generic
(domain independent)




 

Competencies


References

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