Level of Service
by
Benedikt Liegener
—
last modified
Apr 27, 2012 11:14
—
filed under:
QualityAttribute,
KnowledgeModel
Definitions
| Term: Level of Service |
Domain: Cross-cutting issues | ||||
|---|---|---|---|---|---|
| Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
||
| D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
||||
| Service Composition and
Coordination (KM-SC) |
|||||
| Service Infrastructure (KM-SI) |
|||||
| Generic (domain independent) |
It is defined as the type of QoS commitment given to the
application or user. Two types are usually utilized: guaranteed
service or best-effort service. [CD-JRA-1.3.2] {GEN: Configuration-Related
Quality} |
||||
Note: The definition stated for this term is taken from the S-Cube Quality Reference Model, which was intended to provide S-Cube members with a unified terminology for describing quality attributes of service-based applications (see deliverable CD-JRA-1.3.2).
Competencies
- POLIMI: Web service orchestration and QoS optimization & Negotiation and QoS agreement; http://home.dei.polimi.it/pernici/ws-research.html; Barbara Pernici, Danilo Ardagna, Pierluigi Plebani, Cinzia Cappiello, Marco Comuzzi, Kyriakos Kritikos
- UOC: Service Oriented Computing; http://www.ics.forth.gr/isl/r-d-activities/soc.html;
Dimitris Plexousakis, Kyriakos Kritikos
References
- [CD-JRA-1.3.2] "Quality reference model for service-based applications"
