Satisfaction
by
Benedikt Liegener
—
last modified
Apr 27, 2012 11:26
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filed under:
QualityAttribute,
KnowledgeModel
Definitions
Term: Satisfaction |
Domain: Cross-cutting issues | ||||
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Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
||
D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
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Service Composition and
Coordination (KM-SC) |
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Service Infrastructure (KM-SI) |
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Generic (domain independent) |
Freedom from discomfort and positive attitudes towards
the use of the service. [CD-JRA-1.3.2] {GEN: Usability} |
Note: The definition stated for this term is taken from the S-Cube Quality Reference Model, which was intended to provide S-Cube members with a unified terminology for describing quality attributes of service-based applications (see deliverable CD-JRA-1.3.2).
Competencies
- UniDue: Quality Assurance; http://www.sse.uni-due.de/wms/en/?go=111;
Klaus Pohl, Andreas Metzger
References
- [CD-JRA-1.3.2] "Quality reference model for service-based applications"