Satisfaction
by
Benedikt Liegener
—
last modified
Jun 11, 2010 21:04
—
filed under:
QualityAttribute,
KnowledgeModel
Definitions
| Term: Satisfaction |
Domain: Cross-cutting issues | ||||
|---|---|---|---|---|---|
| Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
||
| D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
||||
| Service Composition and
Coordination (KM-SC) |
|||||
| Service Infrastructure (KM-SI) |
|||||
| Generic (domain independent) |
Freedom from discomfort and positive attitudes towards
the use of the service. [CD-JRA-1.3.2] {GEN: Usability} |
||||
Competencies
- UniDue: Quality Assurance; http://www.sse.uni-due.de/wms/en/?go=111;
Klaus Pohl, Andreas Metzger
Scenarios
TBD
References
- [CD-JRA-1.3.2] "Quality reference model for service-based applications"
