Personalization
by
Benedikt Liegener
—
last modified
Nov 10, 2010 15:00
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filed under:
KnowledgeModel
Definitions
| Term: Personalization |
Domain: Cross-cutting issues | ||||
|---|---|---|---|---|---|
| Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
||
| D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
In personalization the user is seen as being passive, or at least somewhat less in control. It is the website that monitors, analyses and reacts to behavior, for example, content offered can be based on tracking surfing decisions.[Bonnet, 2001] | |||
| Service Composition and
Coordination (KM-SC) |
|||||
| Service Infrastructure (KM-SI) |
|||||
| Generic (domain independent) |
Personalization involves a process of gathering user information during interaction between a system and a user in order to dynamically deliver appropriate, tailored content and services to the user. [Bonnet, 2001] | ||||
Competencies
- CITY: Interaction design and research; http://hcid.soi.city.ac.uk/research/index.html;
Neil Maiden, Angela Kounkou
- CNR: Personalization of services; http://hpc.isti.cnr.it Fabrizio Silvestri, Franco Maria Nardini, Gabriele Tolomei
Scenarios
TBD
References
- [Bonnet, 2001] M. Bonnet, "Personalization of Web Services: Opportunities and Challenges" Ariadne, vol. 28, June 2001.
- [CD-JRA-1.1.5] "Analysis on how to exploit codified HCI and codified context knowledge for SBA engineering"
