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Level of Service

by Benedikt Liegener last modified Jul 12, 2011 17:37
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Definitions

Term:
Level of Service
Domain: Cross-cutting issues
Engineering and Design
(KM-ED)
Adaptation and Monitoring
(KM-AM)
Quality Definition, Negotiation and Assurance
(KM-QA)
Generic
(domain independent)
D
o
m
a
i
n
:
L
a
y
e
r
s

Business Process Management
(KM-BPM)




Service Composition and Coordination
(KM-SC)




Service Infrastructure
(KM-SI)




Generic
(domain independent)


It is defined as the type of QoS commitment given to the application or user. Two types are usually utilized: guaranteed service or best-effort service. [CD-JRA-1.3.2] {GEN: Configuration-Related Quality}

 

Competencies

 

Scenarios

TBD

 

References

  • [CD-JRA-1.3.2] "Quality reference model for service-based applications"



 
 
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