Business Process Measurement
by
Benedikt Liegener
—
last modified
Sep 07, 2011 11:59
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filed under:
KnowledgeModel
Definitions
| Term: Business Process Measurement |
Domain: Cross-cutting issues | ||||
|---|---|---|---|---|---|
| Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
||
| D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
Business Process Measurement refers to the
activity of aggregating process data in business-oriented metrics such
as key performance indicators
and balanced scorecards. It is part of Business Process Analysis,
Monitoring and Auditing. [Papazoglou & Ribbers, 2006] |
|||
| Service Composition and
Coordination (KM-SC) |
|||||
| Service Infrastructure (KM-SI) |
|||||
| Generic (domain independent) |
|||||
Competencies
- USTUTT: Business Process Management; http://www.iaas.uni-stuttgart.de/indexE.php; Frank Leymann, Branimir Wetzstein
Scenarios
TBD
References
- [Papazoglou & Ribbers, 2006] M. P. Papazoglou, and P. M. A. Ribbers, “e-Business: Organizational and Technical Foundations”. J.Wiley & Sons, April 2006.
- [Leymann 2000] Leymann, F., Roller, D., Production Workflow.
Concepts and Techniques. Prentice Hall PTR. Upper Saddle River. New
Jersey 07458, 2000.
