Business Process
by
Benedikt Liegener
—
last modified
Jan 15, 2010 15:43
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filed under:
KnowledgeModel
Definitions
| Term: Business Process |
Domain: Cross-cutting issues | ||||
|---|---|---|---|---|---|
| Engineering and Design (KM-ED) |
Adaptation and Monitoring (KM-AM) |
Quality Definition, Negotiation and
Assurance (KM-QA) |
Generic (domain independent) |
||
| D o m a i n : L a y e r s |
Business Process Management (KM-BPM) |
A Business Process is a Process used to
achieve a well-defined business outcome and is completed according to a
set of procedures. The key elements in this definition are that a
business process may span organizations and may typically involve both
people and systems. A business process includes both automated and
manual tasks. A (business) process view implies a horizontal view on a business organization and looks at processes as sets of interdependent activities designed and structured to produce a specific output for a customer or a market [Davenport, 2004]. A business process defines the results to be achieved, the context of the activities, relationships between the activities, and the interactions with other processes and resources, and users. Business processes can be measured, and different performance measures apply, like cost, quality, time and customer satisfaction. A business process may receive events that alter the state of the process and the ordering of activities. A business process may produce events for input to other applications or processes. It often invokes applications to perform computational functions, and it may post assignments to human work lists to request actions by human actors. A Business Process is a collaborative service that is closely linked to a business purpose [NEXOF-RA] |
|||
| Service Composition and
Coordination (KM-SC) |
A Business Process is a global process a service composition or coordination may be designed to be part of. | The Business Process is the Process that monitoring and adaptation of the service composition level might help to improve. | A Business Process defines can define a Quality Of Service Level that each service, and the service composition/coordination, must be compliant to. | ||
| Service Infrastructure (KM-SI) |
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| Generic (domain independent) |
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Competencies
- Tilburg: Business Process Management; http://www.tilburguniversity.nl/eriss/research/;
Willem-Jan van den Heuvel, Khoa Nguyen, Mike Papazoglou, Oktay
Turetken
- USTUTT: Business Process Management; http://www.iaas.uni-stuttgart.de/indexE.php; Frank Leymann, Dimka Karastoyanova
- UniHH: Business Process Management; http://vsis-www.informatik.uni-hamburg.de/information; Winfried Lamersdorf, Sonja Zaplata
- FBK: Distributed business processes; http://soa.fbk.eu/research.php#id14; Marco Pistore, Annapaola Marconi, Michele Trainotti
- TUW: BPM; http://www.infosys.tuwien.ac.at/;
Schahram Dustdar, Florian Rosenberg, Philipp Leitner
Scenarios
TBD
References
- [NEXOF-RA] Glossary. Visited: 03.02.2009. http://www.nexof-ra.eu/node/202
- [Papazoglou & Ribbers, 2006] M. P. Papazoglou, and P. M. A.
Ribbers, “e-Business: Organizational and Technical Foundations”.
J.Wiley & Sons, April 2006.
- [Davenport, 2004] T. H. Davenport, “The e-process evolution,”
Business Process Management Journal, vol. 10, no. 1, 2004.
